Support

Email support@mail.usesourcelane.com and we'll reply within one business day. Include the app you're using (ChatGPT, Claude, the API) and roughly when the problem happened.

Using Sourcelane in ChatGPT or Claude

• Connecting: add the Sourcelane app in your assistant, then sign in to Sourcelane (or create an account) and choose Allow.
• Usage and limits: every request appears in your dashboard, where the connected app has its own spend limits, pause switch and history.
• Disconnecting: remove the app in your assistant's settings, or revoke it under Agents in your dashboard. Revoking takes effect immediately.
• A request failed: failed requests are never charged. Public sources sometimes block or change; retrying later usually works.

Account and data

• To export or delete your data, or close your account, email us. See the Privacy Policy.
• Developer docs for the API and MCP servers are at /docs.