Privacy Policy

This policy explains what personal data Sourcelane ("we") collects when you use usesourcelane.com, our API, our MCP servers, and the Sourcelane apps in ChatGPT, Claude and other AI assistants, and what we do with it.

What we collect

• Account data: your name, email address and profile image, and a unique account id, from the sign-in provider you use (email, Google or another supported login).
• Billing data: top-up amounts, dates and status. Card details are handled by our payment processor and never reach our servers.
• Usage data: for every request your agents or connected apps make: the connector used, the parameters you sent (for example a username, hashtag, search term or URL), the number of results, the amount charged, success or failure, latency and the time of the request.
• Connected apps: when you connect an AI assistant (for example ChatGPT or Claude) we store which app you connected, when, and hashed access tokens for it. We do not receive your conversations with the assistant, only the tool requests it sends us.
• Technical data: IP address, user agent and request timestamps in server logs, and aggregate page analytics on our website.

Data our tools return

Our connectors fetch publicly available information from social networks and other public sources on your request: public profiles (display names, usernames, bios, follower and post counts, verification status, profile images), public posts, videos and comments (text, media links, engagement counts, dates and the public usernames of their authors), public lists of the accounts that follow, are followed by, like or comment on an account or post (usernames, display names, profile images and verification status), account creation dates and countries, contact details that an account has published publicly (such as a business email address, phone number or website), trends, transcripts, and public ad library entries. When an assistant app shows images or videos, they are relayed from the platform through our servers and may be cached for up to a day; we do not keep a copy. We do not store the results of your requests beyond what is needed to deliver them and to bill and troubleshoot the request.

Why we use it

• To provide the service: run your requests, return results and keep your balance and spend limits accurate.
• To bill you, show you your usage history and apply the limits you set.
• To secure the service, prevent abuse and fraud, and debug failures.
• To contact you about your account, and with product updates you can opt out of.

We do not sell personal data and do not use it for advertising.

Who we share it with

• Infrastructure providers that host our website, database and functions.
• Our authentication provider, which manages sign-in.
• Our payment processor, for top-ups.
• Data providers that fulfil connector requests. They receive the request parameters (such as a public username or search term) but not your name, email or account details.
• Authorities, where required by law.

How long we keep it

• Account data: while your account is open, and deleted within 30 days of closing it.
• Usage and billing records: up to 7 years, as financial records.
• Request results: not retained after delivery, except transient copies in logs kept up to 30 days.
• Connected-app tokens: until they expire or you disconnect the app; access tokens last one hour.
• Server logs: up to 30 days.

Your controls

• See every request, and pause, limit or disconnect any agent or connected app, in your dashboard. Disconnecting stops the app immediately.
• You can also remove Sourcelane from ChatGPT, Claude or any assistant in that assistant's settings.
• To access, correct, export or delete your data, or close your account, email support@mail.usesourcelane.com. We reply within 30 days.
• If your public content appears in results and you want to ask about it, contact us at the same address.

Children

Sourcelane is not for anyone under 13, and accounts are for people 18 and over.

Changes

We will post changes here and, for material changes, email account holders before they take effect.

Contact

Questions about this policy: support@mail.usesourcelane.com.